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      Privacy Policy

      At Hikevista (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (hikevista.com), place an order, create an account, or interact with our services (collectively, the “Service”).By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.1. Information We CollectWe collect information in the following ways:Information You Provide Directly
      • When you create an account, place an order, contact us, subscribe to newsletters, or participate in promotions, we may collect:
        • Personal details (name, email address, shipping/billing address, phone number)
        • Payment information (processed securely by third-party providers; we do not store full card details)
        • Order details and preferences
      Information Collected Automatically
      • Device and usage data (IP address, browser type, operating system, pages visited, time spent, referring URLs)
      • Cookies and similar technologies (for analytics, functionality, and advertising — see our Cookie Policy below or banner settings)
      Information from Third Parties
      • Payment processors, shipping carriers, analytics providers (e.g., Google Analytics), and marketing tools may share limited data with us as needed to fulfill orders or improve services.
      2. How We Use Your InformationWe use your information to:
      • Process and fulfill orders, including production, shipping, and customer support
      • Communicate with you (order confirmations, shipping updates, responses to inquiries)
      • Improve our website, products, and services
      • Send marketing emails or promotions (you can unsubscribe anytime)
      • Prevent fraud, enforce our Terms of Service, and comply with legal obligations
      • Analyze site usage and trends (anonymized where possible)
      3. Sharing Your InformationWe do not sell your personal information. We may share it with:
      • Service providers (e.g., print-on-demand fulfillment partners in China and the US, payment processors like Stripe/PayPal, shipping carriers like USPS/UPS/DHL, email services) who help operate the Service
      • Legal authorities if required by law, subpoena, or to protect rights/safety
      • In the event of a business transfer (merger, acquisition), your data may be transferred as an asset
      We require third parties to protect your data and use it only for the purposes we specify.4. International Data TransfersHikevista operates with facilities in the United States (Texas) and China (Guangzhou). Your data may be transferred to, stored, and processed in these locations or other countries where our service providers operate. We take steps to ensure appropriate safeguards for international transfers, in line with applicable laws (e.g., Standard Contractual Clauses where relevant for EU/UK data). By using our Service, you consent to such transfers.5. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.6. Your Rights and ChoicesDepending on your location, you may have rights regarding your personal data, such as:
      • Access, correction, or deletion of your information
      • Opting out of marketing emails (via unsubscribe link or by contacting us)
      • Withdrawing consent where processing is based on consent
      • Objecting to or restricting certain processing
      • Data portability (in some cases)
      For residents of certain U.S. states (e.g., under CCPA/CPRA), EU/EEA (GDPR), UK (UK GDPR), or other jurisdictions with privacy rights, additional disclosures apply — contact us for details.To exercise rights, email us at service@hikevista.com (mailto:service@hikevista.com). We may verify your identity before responding.7. Retention of DataWe retain your personal information only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Order-related data is typically kept for accounting/tax purposes (e.g., 7 years).8. Children's PrivacyOur Service is not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete it promptly.9. Cookies and Tracking TechnologiesWe use cookies, pixels, and similar tools for essential functions, analytics, and personalized ads. You can manage preferences via our cookie banner or browser settings. For more details, see our Cookie Notice (linked in the footer or banner).10. Changes to This Privacy PolicyWe may update this Policy from time to time. Changes will be posted here with a revised “Last Updated” date. Your continued use of the Service after changes constitutes acceptance.11. Contact UsIf you have questions about this Privacy Policy or our data practices, please contact us at:
      service@hikevista.com (mailto:service@hikevista.com)      We’re here to help — and we appreciate you trusting Hikevista with your adventures.Hikevista – Where Adventure Meets You.

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